MichaelT 1 Report post Posted January 24, 2018 I just purchased a license for Nitro Pro 10 on eBay. The product works, but I'd like to upgrade to 11. When I entered my serial number I received a message that there's an eligibility issue. My serial number has letters and numbers--apparently v. 10 should have only numbers. Not sure this is the reason for the eligibility issue, but either way, I'm stumped. Any thoughts? Share this post Link to post Share on other sites
Mario K. 0 Report post Posted January 24, 2018 @MichaelT If you purchased Nitro Pro 10 on eBay and its serial number has letters and numbers, you've purchased a fraudulent license. Please report the seller to eBay and request a refund so you can purchase it from our site. Share this post Link to post Share on other sites
MichaelT 1 Report post Posted January 24, 2018 Thanks for the quick response. I knew it was too good to be true, given the low price I paid. But here's the thing--the program works. The serial code I entered for my copy of Pro 10 was accepted and all of the program's features seem to work. Nonetheless, I will report the vendor. I don't believe in piracy or fraud, even when I'm the beneficiary. 1 Share this post Link to post Share on other sites
