Jump to content

Upgrade "check Availability" Failure

Recommended Posts



When I enter my serial number into the upgrade / check availability I get the following error message "There's been an error with your submission. Please head to our Community Forum and update us with your issue."


Edited by Khemikalhardkore

Share this post

Link to post
Share on other sites
Leslie V.

Hello @Khemikalhardkore,

Thank you for reaching out to us through our Community Forums!

I checked your account and your purchase was refunded in 2014. This is why an upgrade using that serial number is not possible.

If you want to purchase Nitro Pro 11, you can do so here: https://www.gonitro.com/pro/buy

I hope that helps! Cheers!

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.