NitroPro v8 Printer Missing After Reinstallation

[CiaMariaPia]

After a computer crash, I've reloaded Nitro Pro 8 and activated it.  Computer is running Windows 7 Pro, plenty of available hard disk capacity. 4 GB RAM, Intel i7 chipset

The NitroPro printer did not install even though NitroPro did.  Thus I can and edit view PDFs ... but can't create them. 

Attempts to "repair" the program via Windows' Control Panel have not worked.  Using the "Add Printer" route through the Windows' Printers and Devices window has not worked.  Searching the knowledgebase for "missing NitroPro printer" and a variety of other similar statements did not even produce a usable thread.

Suggestions?

Thank you.

[Mario Kevesic]

@CiaMariaPia have you tried this? http://kb.gonitro.com/knowledgebase#/search/printer/000001584

 

[CiaMariaPia]

Mario - No luck.  I had already tried "Method #1" without success.  I tried at again this time with no better result.  Method #2 resulted in the message "Installation of Printer Driver Failed" .... so still no success.

Any other suggestions?

 

 

[CiaMariaPia]

Mario -

 

I just removed NitroPDF from the computer, restarted, downloaded v8 from the NitroPDF website again, reloaded the software and activated it again .... and once again  Nitro PDF won't install the Printer Creator of "print" to a PDF.  

I'm stumped....and still can't create PDFs.

Tom

[ericbbh]

I'm experiencing a similar problem using Nitro 9 in win 7.  I've executed the "repair" option, but with no change. 

Does anyone have any suggestions?

[Laura L.]

Hi @CiaMariaPia and @ericbbh,

In accordance with our Sunset Policy, both Nitro Pro 8 and 9 are no longer supported. More information can be found here: https://www.gonitro.com/support/sunset-policy 

Please make sure you are working with the latest builds of each version respectively, which you can download from the below links:

Nitro Pro  9.5.3.8

32-bit: http://install.nitropdf.com/pro9/en/retail/nitro_pro9.exe

64-bit: http://install.nitropdf.com/pro9/en/retail/nitro_pro9_x64.exe  

Nitro Pro 8.5.7.3

32-bit: http://install.nitropdf.com/pro8/en/retail/nitro_pro8.exe

64-bit: http://install.nitropdf.com/pro8/en/retail/nitro_pro8_x64.exe

Should the issue continue I would recommend upgrading to our latest version Nitro Pro 11. We offer a 14-day free trial which you test first to make sure that the new version fits your needs: https://www.gonitro.com/pro/try

Thanks,