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Error 23 and license portal doesn't help me

Pierre-André Nic

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Pierre-André Nic

Hello !

Recently i need to reinstall nitro pro 11 because of hardware issue.
I deactivated license on the software directly because i want to do it properly.

But in the new installation, when i try to activated Nitro, it say me the error 23 license already use.
And when i go to the license portal and click to deactivate it say me that :


What have i do wrong ?
And what can i do to resolve my problem ?


Regards ! 

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