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possible phishing


Donald Garvett

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Donald Garvett

I have nitro pro 11.0.3.134.  I received an email from no-reply@gonitro.com stating that I needed to update due to a problem with a Microsoft update release.  It gave me links to click on.  When I check updates on my version of nitro, it says I have the latest version.

Is this a legitimate update need?  or phishing?

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Allain Umailin

Hello @dogarvett,

Thank you for reaching out to us through our Community Forums!

The email that you have received is a legitimate system-generated email message sent to customers currently using Nitro Pro 11. The goal is to inform them that a new build is available.

With regard to Check for Updates feature that you just clicked, it is currently unavailable because our development team disabled it and haven’t bring it back. As much as I would like to provide you when this feature will be up again, there is no ETA from their team.

You can find our most up to date version posted at our website here and you need to visit this page from time to time: https://www.gonitro.com/product/downloads

I hope this helps!

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