redroo Posted February 9, 2018 Report Share Posted February 9, 2018 I have just installed the latest version of Nirto. I use ID2017 CC to create PDF files for printing (books, etc). I run Win 10 with current updates. I print on a Fuji-Xerox Docu-Centre-V C3373 digital printer. All the pre-sets in ID are correct. I ran a test on a few books and discovered that Nitro moved all the A Masters 5mm to the right on the printed page and the B masters 8mm to the right on the printed page. This resulted in the margins/bleeds being totally out of alignment, with smaller margins and incorrectly positioned photos/drawings, despite the PDF file displaying correctly. If I print the same book with Acrobat or Nuance Advanced PDF there is now issue. As I wish to move away from subscription based software this is a major issue for me. Has anyone else experienced this problem? Link to comment Share on other sites More sharing options...
Eupher Posted February 9, 2018 Report Share Posted February 9, 2018 Yes, others are experiencing this, too. See this thread: Link to comment Share on other sites More sharing options...
redroo Posted February 9, 2018 Author Report Share Posted February 9, 2018 Thanks for your response and the link to that thread, which I read with great interest. So hopefully if Nitro is aware of this problem they might do something about it because (for me at any rate) this is a deal breaker with so much of my business involving print on demand books and printing instruction sheets, packaging, etc. Link to comment Share on other sites More sharing options...
wigand Posted March 16, 2018 Report Share Posted March 16, 2018 Seeing how nitro only cares about fixing glitches or even hearing from customers if they pay extra for the "support" services, I doubt they will do anything to resolve this issue. I'd suggest moving to another pdf editing software. That's what I plan to do as soon as the subscription I've paid for has expired. Link to comment Share on other sites More sharing options...
redroo Posted March 16, 2018 Author Report Share Posted March 16, 2018 Yes, that is exactly what I will do. As I had bought a perpetual license almost three years ago I can do it now. I am really disappointed in their attitude. I have bought Nuance Power PDF Advanced which does not suffer from the same glitch and had one minor issue with the install that I needed help on. l was overwhelmed by the support provided and the problem was resolved in half a day (achieved by direct email with their tech man in the USA and their local rep here in Oz). Link to comment Share on other sites More sharing options...
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