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Printing Landscape 11.0.7.425


Jamie
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I am finding that if I have a landscape document that Nitro won't print it in landscape, instead prints portrait and then cuts the right edge off the page. If I open the same PDF in Acrobat and print to the same printer, it prints landscape. Has anyone else noticed this or am I unique?

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Allain Umailin

Hello @Jamie,

Thank you for reaching out to us through our Community Forums!

As a work-around, select ‘Use PDF page size to select paper source’ in Page Scaling settings. This will automatically rotate and center pages.

The print orientation issue that you raised is a known bug in 11.0.7. A case has already been created and our Product/Engineering teams are currently working on a fix. As mush as I would like to provide an ETA, it is not yet available to everyone.

Rest assured, all updates will be available on this page: https://www.gonitro.com/support/documentation

I also highly recommend regularly checking our download page to get the next build: https://www.gonitro.com/product/downloads

I hope this helps.

Cheers!

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On 16/2/2018 at 4:49 PM, AllainU said:

Hello @Jamie,

Thank you for reaching out to us through our Community Forums!

As a work-around, select ‘Use PDF page size to select paper source’ in Page Scaling settings. This will automatically rotate and center pages.

The print orientation issue that you raised is a known bug in 11.0.7. A case has already been created and our Product/Engineering teams are currently working on a fix. As mush as I would like to provide an ETA, it is not yet available to everyone.

Rest assured, all updates will be available on this page: https://www.gonitro.com/support/documentation

I also highly recommend regularly checking our download page to get the next build: https://www.gonitro.com/product/downloads

I hope this helps.

Cheers!

I have same issue. I have a 5 page document, one page is in landscape but it is no longer printed in landscape.. this is a new issue, never had this problem before. 

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  • 2 months later...
kcsunshine

Any progress on this issue. I've never had this problem before either and it is very wasteful of resources (time, paper, etc.). Not good. I need a solution. :)

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