JOAN GARCIA Posted February 18, 2018 Report Share Posted February 18, 2018 I must reinstall Nitro Pro, but I don't find my serial number and key to actívate. Nitro sent me it to my email: joangarcia61@gmail.com Please, I need that information, to be able to reinstall. Thanks in advance. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 18, 2018 Official Nitronaut Report Share Posted February 18, 2018 Hello @JOAN GARCIA, Thank you for reaching out to us through our Community Forums! I already responded to the support ticket you submitted. Cheers! Link to comment Share on other sites More sharing options...
@rt Posted February 19, 2018 Report Share Posted February 19, 2018 Hello Allain, I think, I have the same problem with activation.. I bought the computer Lenovo w540 with Nitro Pro 9 pre-installed and activated on it. Last week, I enforced to reinstall the OS on the laptop and now I need to activate my Nitro again. Now can I do it? There is no serial number on the About dialog of the program.... Regards, A.O. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted February 19, 2018 Official Nitronaut Report Share Posted February 19, 2018 Hello @@rt, Thank you for reaching out to us through our Community Forums. As much as I would like to assist you, you purchased your Lenovo w540 with pre-installed Nitro Pro 9 from a vendor. You would need to contact them for further assistance because we do not have a record of your serial number. I hope this helps! Link to comment Share on other sites More sharing options...
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