JOAN GARCIA 0 Report post Posted February 18, 2018 I must reinstall Nitro Pro, but I don't find my serial number and key to actívate. Nitro sent me it to my email: joangarcia61@gmail.com Please, I need that information, to be able to reinstall. Thanks in advance. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 18, 2018 Hello @JOAN GARCIA, Thank you for reaching out to us through our Community Forums! I already responded to the support ticket you submitted. Cheers! Quote Share this post Link to post Share on other sites
@rt 0 Report post Posted February 19, 2018 (edited) Hello Allain, I think, I have the same problem with activation.. I bought the computer Lenovo w540 with Nitro Pro 9 pre-installed and activated on it. Last week, I enforced to reinstall the OS on the laptop and now I need to activate my Nitro again. Now can I do it? There is no serial number on the About dialog of the program.... Regards, A.O. Edited February 19, 2018 by @rt Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted February 19, 2018 Hello @@rt, Thank you for reaching out to us through our Community Forums. As much as I would like to assist you, you purchased your Lenovo w540 with pre-installed Nitro Pro 9 from a vendor. You would need to contact them for further assistance because we do not have a record of your serial number. I hope this helps! Quote Share this post Link to post Share on other sites
