JustinC 0 Report post Posted February 26, 2018 Hi, I've emailed support and sales and still haven't received an answer. How much is software assurance? We are having ongoing issues with Nitro freezing/hanging/crashing and uninstall/reinsall, uninstall/cleanup tool/reinstall haven't resolved it. Regards, Justin Share this post Link to post Share on other sites
Laura L. 0 Report post Posted February 26, 2018 Hi @JustinC, Thanks for using the Community to reach out to us. I see that my colleague Leslie is working with you on your Support ticket regarding the crashing issue. Please respond to her so she can continue troubleshooting the issue with you. Regarding your inquiry to purchase Software Assurance have you logged a request with Sales here: https://www.gonitro.com/business Thanks, Share this post Link to post Share on other sites
JustinC 0 Report post Posted February 28, 2018 Hi Laura, I've replied to Leslie. I have already submitted a request to sales. Regards, Justin Share this post Link to post Share on other sites