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Anne Black

V10 - Program will not open at all

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Anne Black

Hi, I started with the program freezing and now it will not open at all. Can anybody help as there is no contact email for support!

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AllainU

Hello @Anne Black

Thank you for reaching out to us through our Community Forums!

If your Nitro Pro 10 is freezing on every documents, kindly clear the content of the directory under C:\users\your_username\Appdata\local\temp. For whatever reason, not all temp files automatically remove themselves and is NOT usually caused by Nitro Pro files.

Then do a repair of your Nitro Pro by referring to this article: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

Cheers!

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