License not being accepted - Nitro 11 Pro Enterprise

[Nick F 0]

Hi,

We were provided an activation code by our sales rep however this is not being accepted in Nitro 11 Pro Enterprise 64-bit.

Upon going to Help > Activate it won't recognize the serial. 

There is a button to "Import from file" however we don't have any file to import.

 

[AllainU 0]

Hello @Nick F,

Thank you for reaching out to us through our Community Forums!

To further assist you with your concern, you can log a ticket using this link: https://www.gonitro.com/support/ticket

Cheers!