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Prints blank, jams, 2 sided


leebrendalee

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leebrendalee

Literally in a panic as I am a tax prep and its super busy but guess what? I cannot print my tax papers.  It prints blank, it tells me to open the jam, in other words, every time it feeds the paper through the software tells it to jam.  I printed some other things without using pdf and no problem, talked to support over at brother printer no problem.  Its PDF Nitro.  Please something help I am at a loss and I need to get this printed. Will try regular print I guess see if that works. .meaning one sided

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leebrendalee

ok I am able to print normal one page but soon as I want it to print duplex meaning both sides then it won't work....PLEASE HELP.

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