leebrendalee Posted March 7, 2018 Report Share Posted March 7, 2018 Literally in a panic as I am a tax prep and its super busy but guess what? I cannot print my tax papers. It prints blank, it tells me to open the jam, in other words, every time it feeds the paper through the software tells it to jam. I printed some other things without using pdf and no problem, talked to support over at brother printer no problem. Its PDF Nitro. Please something help I am at a loss and I need to get this printed. Will try regular print I guess see if that works. .meaning one sided Link to comment Share on other sites More sharing options...
leebrendalee Posted March 7, 2018 Author Report Share Posted March 7, 2018 ok I am able to print normal one page but soon as I want it to print duplex meaning both sides then it won't work....PLEASE HELP. Link to comment Share on other sites More sharing options...
leebrendalee Posted March 9, 2018 Author Report Share Posted March 9, 2018 Wow NO REPLIES. Nobody else needs to print double sided..I guess I gotta go download adobe Link to comment Share on other sites More sharing options...
Administrators Alex Edwardes Posted March 13, 2018 Administrators Report Share Posted March 13, 2018 Hi @leebrendalee, I'm sorry to hear of this inconvenience! I can see you have opened a ticket with us as well, I will respond directly to that ticket. Link to comment Share on other sites More sharing options...
leebrendalee Posted May 15, 2018 Author Report Share Posted May 15, 2018 Thank you...I'm still printing tax returns...will have to use adobe until this issue is fixed. Link to comment Share on other sites More sharing options...
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