Cannot install Nitro legal copy after windows10 upgrade

[Yousaf]

Dear Members

I changed my laptop and  at Nitro website no provision to take back my legal copy?

How stupid, Is not it?

[Laura L.]

Hi @Yousaf,

I will have one of our Support Reps reply to the ticket you logged.

Thanks, 

[Yousaf]

Hi Laura,

Thanks for the reply and I even got a reply from your "HELP PERSON"  but problem stays??

I clicked the shortcut and setup file downloaded but when I clicked the file it opens windows App page and suggests that I must download from App Store!

When I go to App store, all Apps are there except Nitro?????

I do not know why there is no professional at Nitro to guide customers in right way???

I paid some QAR 650, even more, and here I am struggling all time to get my legal copy of Nitro????

I am regretting why I did not opt fr Adobe when I chose Nitro???

Big mistake of my life??

Please tell me how long, you will keep me in trouble till I get a right person at Nitro to tell me right thing in a right way???

 

[Allain Umailin]

Hello @Yousaf,

Thank you for your response and I apologize for the inconvenience.

I already responded to the support ticket you submitted.

Cheers!