ctodd 0 Report post Posted March 15, 2018 Just purchased and installed Nitro Pro 11 last week at our business. I have a PO (original document format is pdf) that I open in Nitro and it appears fine on the screen, but when I print, it is printing black in the To, Ship To, and Bill To sections so I cannot read the text. There are other fields in the pdf that appear to be boxes or tables, but they are printing fine. Can't figure out a way to fix it. Would love any tips! Share this post Link to post Share on other sites
ctodd 0 Report post Posted March 15, 2018 Wanted to add I am on version 11.0.7.425 and when I use the free Adobe Acrobat it prints just fine. Share this post Link to post Share on other sites
AllainU 0 Report post Posted March 15, 2018 Hello @ctodd, Thank you for reaching out to us through our Community Forums! I was able to pull-up your purchase and I can see you also purchased Software Assurance. To further assist you with your concern, you can log a ticket using this link: https://www.gonitro.com/support/ticket Cheers! Share this post Link to post Share on other sites
Rebekah Meyer 0 Report post Posted April 9, 2018 I am having the same problem, except all of my fields end up black. My version is 11.0.3.173. I am still in the trial mode since I am trying to determine if Nitro will meet my needs at work. Hopefully there is a fix for this, since I print a lot of POs and Invoices. Share this post Link to post Share on other sites