Vincent Posted March 20, 2018 Report Share Posted March 20, 2018 I'm trying to install nitro 9 on my new computer, I have followed the steps but I can't go past the deactivate, I'm getting a dialog box saying I can deactivate zero devices. Please help. Vincent Link to comment Share on other sites More sharing options...
Administrators Alex Edwardes Posted March 21, 2018 Administrators Report Share Posted March 21, 2018 Hi @Vincent, I followed up in the support ticket you opened, though will provide that same information here. Whilst you are free to continue using Nitro Pro 9, unfortunately we can no longer offer support for it as has been discontinued as documented in our Sunset Policy: https://www.gonitro.com/product#UpdatesSunsetPolicy I recommend considering an upgrade to Pro 11 (The discount currently available, will not be for long!):https://www.gonitro.com/pro/upgrade With regards to your issue, you have already successfully deactivated Nitro Pro 9, there is no need to do it again. Should you decide not to upgrade, you are free to activate Nitro Pro 9 on your new computer. You can download it again from here: http://install.nitropdf.com/pro9/retail/nitro_pro9.exe Link to comment Share on other sites More sharing options...
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