Jump to content

Nitro Pro 9 Printer missing from list of printers, cant re-install using support tool


Andy Strange
 Share

Recommended Posts

Andy Strange

Hey everyone,

Need help regarding installation of Nitro Pro 9 and specifically the printer driver.

My hard drive failed so have had to re-install Nitro Pro 9.

Since the re-install the Nitro Pro 9 printer doesn't appear in my list of print drivers.

I tried to re-install the print driver through the 'support tool' utility but it comes up with an error.

Errors says: 'Nitro PDF Software Support Tools: Installation of the printer driver failed'

I have contacted Nitro support but apparently i need to pay or have 'Software Assurance' which is a bit off in my opinion.

I have bought the software and now have a problem with it but Nitro want me to pay more to sort out a problem with their software installation................doesn't seem quite right.

Anyhow i would like some advice on how i can resolve this printer driver problem as even though Nitro Pro 9 works i am having trouble creating PDF's from my graphics software or other utilities.

thanks in advance for any help!

Cheers Andy

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.