Andy Strange Posted March 21, 2018 Report Share Posted March 21, 2018 Hey everyone, Need help regarding installation of Nitro Pro 9 and specifically the printer driver. My hard drive failed so have had to re-install Nitro Pro 9. Since the re-install the Nitro Pro 9 printer doesn't appear in my list of print drivers. I tried to re-install the print driver through the 'support tool' utility but it comes up with an error. Errors says: 'Nitro PDF Software Support Tools: Installation of the printer driver failed' I have contacted Nitro support but apparently i need to pay or have 'Software Assurance' which is a bit off in my opinion. I have bought the software and now have a problem with it but Nitro want me to pay more to sort out a problem with their software installation................doesn't seem quite right. Anyhow i would like some advice on how i can resolve this printer driver problem as even though Nitro Pro 9 works i am having trouble creating PDF's from my graphics software or other utilities. thanks in advance for any help! Cheers Andy Link to comment Share on other sites More sharing options...
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