mhaber Posted March 22, 2018 Report Share Posted March 22, 2018 Every time I try to use white out, it erases areas beyond the box that I specify. See pictures. This also seems to be happening with redact. At first it's fine. Then I move the cursor, or try to do something else and it blanks out many lines above the originally selected area. Picture 1 Whiteout Picture 2 Redact Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted March 22, 2018 Official Nitronaut Report Share Posted March 22, 2018 Hello @mhaber, Thank you for reaching out to us through our Community Forums! In order for me to further assist you, please provide me with the following: -What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 11.X.X.X) -Does this happen with every file? Looking forward to hearing back from you soon. Link to comment Share on other sites More sharing options...
mhaber Posted April 9, 2018 Author Report Share Posted April 9, 2018 Good Morning- I'm sorry for the delayed response. It only happens with some PDFs. I am on the latest build of Nitro. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 12, 2018 Official Nitronaut Report Share Posted April 12, 2018 Hello @mhaber, Thank you for your response. I need a sample file so I can replicate it on my end so please log a ticket using the following link: https://www.gonitro.com/support/ticket Cheers! Link to comment Share on other sites More sharing options...
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