Quick sign is not loading signatures

[Beck 0]

I used to be able to create and manage signatures. Now, my signatures have erased and I cannot create a signature, upload a handwritten one or generate a generic one. Can you tell me why and how to fix the problem? Thanks

 

[Kelvin V. 0]

Hi @Beck,

Thanks for posting on our community forums and for raising a support ticket.

Normally, performing a repair does the trick:

http://kb.gonitro.com/knowledgebase#/search/repair/000001641

I've assigned your support ticket to myself in case the issue persists and we can continue troubleshooting there. 

Cheers!