sgregston Posted April 5, 2018 Report Share Posted April 5, 2018 I am running version 9 want to upgrade for the upgrade price system will not recognize my serial # but I can deactivate it and reactivate it what could be wrong I have already done a chat and they directed me here ?? Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted April 6, 2018 Official Nitronaut Report Share Posted April 6, 2018 Hi @sgregston, Thanks for posting on our Community Forums! I've created a support ticket on your behalf and provided the details on how you'll be able to upgrade. Kindly follow the steps and let me know if you need further assistance. Cheers! Link to comment Share on other sites More sharing options...
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