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Don Zebrak

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Alex Edwardes

Hi Don,

Sorry to hear of this!
I don't quite know what you mean by "it saves the file as a file 18", though I recommend running a repair on Nitro.

This can be done via the Control Panel > Programs and Features > Nitro > Repair
Or if you are using Windows 10, Start > System > Apps & features > Nitro > Repair

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