davidtredrea@yahoo.com 0 Report post Posted April 18, 2018 My serial number is not recognised for upgrade - despite it seemingly being valid. Any suggestions please? Thanks: David Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted April 19, 2018 Hi David, Thanks for posting on our Community Forums! I've created a support ticket for you with steps on how you'll be able to upgrade. Cheers! Share this post Link to post Share on other sites
Heitor 0 Report post Posted April 19, 2018 Hello, My problem is similar to this. After upgrading the Windows version 8 to 8.1, my Nitro returned to the condition of Trial, and my serial number cannot be activated again. Regards,. Share this post Link to post Share on other sites
Alex E. 0 Report post Posted April 19, 2018 Hi @Heitor, I have adjusted your serial, please try activating again. Share this post Link to post Share on other sites
Heitor 0 Report post Posted April 19, 2018 Great! It Works. Thank´s a lot. Share this post Link to post Share on other sites
Frank Snijder 0 Report post Posted April 21, 2018 My Nitro Pro 11 does not integrate well with Word - the add-in is problematic. I tried to look for an Upgrade and got the following message: "There's been an error with your submission. Please head to our Community Forum and update us with your issue." Please assist. Share this post Link to post Share on other sites
Alex E. 0 Report post Posted April 23, 2018 Hi @Frank Snijder, The latest build of Nitro is always available from our Downloads page: https://www.gonitro.com/product/downloads If you are running Pro 11, simply download and install over the top of your current installation. If you have an older version of Nitro (e.g. Pro 10) you can upgrade here: https://www.gonitro.com/pro/upgrade Share this post Link to post Share on other sites
