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License problem


Christian Baehr
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Christian Baehr

Hello,

we have a problem here with the reactivation of a 7 licenses key. Unfortunately we forgot to dactivate the license before we installed the notebook (computername NB00269) of a colleague new with Windows 10.
I have submited a ticktet but we do not have a Software Assurance. Nitro Support Case - 00166810.
The serial number in question is 234600-xxxxxx-xxxxxx.
I am counting on you to solve this problem for us.

Best regards

Christian Baehr
IT-S ServicecenterKoch, Neff & Volckmar GmbH
Industriestraße 23
70565 Stuttgart
christian.baehr@knv.de

Edited by AllainU
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