Christian Baehr 0 Report post Posted April 19, 2018 (edited) Hello, we have a problem here with the reactivation of a 7 licenses key. Unfortunately we forgot to dactivate the license before we installed the notebook (computername NB00269) of a colleague new with Windows 10. I have submited a ticktet but we do not have a Software Assurance. Nitro Support Case - 00166810. The serial number in question is 234600-xxxxxx-xxxxxx. I am counting on you to solve this problem for us. Best regards Christian Baehr IT-S ServicecenterKoch, Neff & Volckmar GmbH Industriestraße 23 70565 Stuttgart christian.baehr@knv.de Edited April 19, 2018 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted April 19, 2018 Hello @Christian Baehr, Thanks for posting on our community forums! Please be informed I already responded to the support ticket you submitted. Cheers! Share this post Link to post Share on other sites
