Jump to content

Nitro Website Not Recognizing Serial Number


Recommended Posts

I have Nitro Pro installed and running.  I was able to create PDF's from my online banking transactions for the longest time.  Now suddenly I get a non-descriptive error every time.

Tried to UPgrade to the latest version via the webpage, yet the system does not recognize my serial number which I have been using since Dec 2015.  Contacting Nitro directly only added to my frustrations because the person on the chat line simply repeated what the error message on the website displayed. Does anybody know another way to upgrade Version 10 for the $79.99 price as advertised on the website.  The website does not work for me and Nitro support is no help.

Link to comment
Share on other sites

  • Official Nitronaut
Kelvin B. Villarin

Hi @ekorsch,

Thanks for posting on our Community Forums!

I found your support ticket and I'll be assisting you from there. 

I'll make sure that you'll be able to upgrade successfully and resolve any PDF creation issues.


Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.