Vicki S 1 Report post Posted April 24, 2018 I am trying to see about upgrading to version 12 but it keeps telling me my serial number is wrong, which it is not. Help!!! Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted April 25, 2018 Hi @Vicki S, Thanks for posting on our Community Forums! To better assist you, I have created a ticket on your behalf. I'll keep an eye on your response via the support ticket. Cheers! Share this post Link to post Share on other sites