JCN9801 0 Report post Posted April 30, 2018 I downloaded this file xps-8930-desktop_service-manual_en-us.pdf from the Dell website and when Nitro opens it I see the structure of a document but no usable / readable content. I apologize in advance but I must be doing something wrong here... has to be me & stupid. Thanks, ---JCN Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted May 1, 2018 I downloaded that file (http://topics-cdn.dell.com/pdf/xps-8930-desktop_service-manual_en-us.pdf) and I was able to open it with Nitro 11.0.7.425. If you're not already on that version of Nitro, you could try updating to that version: https://www.gonitro.com/product/downloads Otherwise, maybe Nitro needs to be repaired? http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001641 Hope this helped. Share this post Link to post Share on other sites