Jump to content

Pencil function


Jacycle
 Share

Recommended Posts

In February I posted an inquiry concerning pencil losing functionality. The application has now entirely ceased allowing annotations and underlining in PDFs using the pencil menu option.

I am running the current version of Nitro Pro 11 on a Surface Pro (the most recent version) running Windows 10 (up to date) using a Surface Pen (the next to last iteration). The pen works fine in other applications. In Nitro Pro, when I select "Pencil", and move the pen over the document, the large + cursor appears, but all I can do is move the document around in the window. I am unable to make any annotations in the PDF using the pen or using my finger. This behavior is a further deterioration from the experiences described in my February inquiry. I would welcome any suggestions. Thanks.

Link to comment
Share on other sites

  • Official Nitronaut

Hello @Jacycle,

Thank you for posting on our Community Forums!

I can see that you opened a support ticket as well. I will be in touch through that support case so we can investigate this issue.

Cheers!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.