rose 0 Report post Posted May 8, 2018 I can't find the documents I scanned. They do not appear on the screen after I scan them. They don't open up so I can save with a name. Share this post Link to post Share on other sites
rose 0 Report post Posted May 8, 2018 2 hours ago, rose said: I can't find the documents I scanned. They do not appear on the screen after I scan them. They don't open up so I can save with a name. I never had this problem with nitro pdf. Share this post Link to post Share on other sites
AllainU 0 Report post Posted May 10, 2018 Hello @rose, Thanks for posting on our community forums! Are you performing the same steps in this article http://kb.gonitro.com/knowledgebase#/search/scan/000003069 when scanning your documents? If yes and you still can't find the documents you scanned, feel free to log a ticket using the following link: https://www.gonitro.com/support/ticket Cheers! Share this post Link to post Share on other sites