ABAS Accounting Posted May 11, 2018 Report Share Posted May 11, 2018 Hi is there any way we know that an email has not bounced back due to an incorrect address or been delivered? What are the chances of a sign request going to spam? Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 11, 2018 Power User Report Share Posted May 11, 2018 Hi @ABAS Accounting, Thanks for using our Community to reach out. Please do check your Spam folder a sit is a possibility the email landed there. What exact email is it you are waiting for, so I can check for it in our system. Cheers, Link to comment Share on other sites More sharing options...
ABAS Accounting Posted May 11, 2018 Author Report Share Posted May 11, 2018 I've sent a few clients emails of documents for signing, but usually it says xxxx has viewed the document , xxxx has signed the document, but with these I have had nothing. Do you mean my spam in my normal email (gmail) account? Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 14, 2018 Power User Report Share Posted May 14, 2018 Hi @ABAS Accounting, Thanks for clarifying! Yes please check the SPAM folder in your email account that is associated with your Nitro Cloud account, if you haven't done so already. Cheers, Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.