Steve750 Posted May 11, 2018 Report Share Posted May 11, 2018 At gonitro/pro/upgrade at the check eligibility box I receive a "There has been an error with your submission …", text upon entering my valid s/n. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 11, 2018 Official Nitronaut Report Share Posted May 11, 2018 Hello @Steve750, Thank you for reaching out to us. I'll be sending you a direct message. Please reply with the serial number that you were trying to use and a screenshot of the error you see. Cheers! Link to comment Share on other sites More sharing options...
DavidT Posted May 21, 2018 Report Share Posted May 21, 2018 I am interested in upgrading from Nitro Pro 9 to 11 but receive the same error message "There has been an error with your submission …" Please advise. Thanks. Link to comment Share on other sites More sharing options...
DavidT Posted May 24, 2018 Report Share Posted May 24, 2018 In addition to the error message reported above, I would also be interested in upgrading to Nitro 12 if possible, which I understand will be released later this month. Please advise. Thanks! Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 24, 2018 Power User Report Share Posted May 24, 2018 Hi @DavidT, Thanks for reaching out. I will reply to the Support ticket you logged. Cheers, Link to comment Share on other sites More sharing options...
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