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Upgrade eligibility submission error


Steve750
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At gonitro/pro/upgrade at the check eligibility box I receive a "There has been an error with your submission …", text upon entering my valid s/n.

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  • Official Nitronaut

Hello @Steve750,

Thank you for reaching out to us.

I'll be sending you a direct message. Please reply with the serial number that you were trying to use and a screenshot of the error you see.

Cheers!

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  • 2 weeks later...

I am interested in upgrading from Nitro Pro 9 to 11 but receive the same error message "There has been an error with your submission …"  Please advise.  Thanks.

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In addition to the error message reported above, I would also be interested in upgrading to Nitro 12 if possible, which I understand will be released later this month.  Please advise.

Thanks!

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