Jump to content

Reactivation failed for Nitro Pro 11


Recommended Posts

My laptop has a screen problem and I sent for repair. But the supplier decided to replace to a new device. When I install and activate my Nitro Pro 11 in my new device, it says -23: Error - License number already used.

How can I deactivated the Nitro in my old device?

Link to comment
Share on other sites

Hi @Laura L.,

Thank you for your help.

Yesterday one of the Customer Success and Support Representative made changes to my serial number and they told to activate again. And it solved my problem.



Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.