Learn2010 Posted May 16, 2018 Report Share Posted May 16, 2018 I don't have Nitro on my computer but I provide support for a couple of people that do. So, I am guessing at some things. We have Nitro 11.0.3.134 and they don't see the QuickSign icon. Is it part of that version or do we need an upgrade? If it is part of it, how do we display it. Thank you. Link to comment Share on other sites More sharing options...
Learn2010 Posted May 17, 2018 Author Report Share Posted May 17, 2018 OK. Can a moderator please do this? Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 17, 2018 Official Nitronaut Report Share Posted May 17, 2018 Hello @Learn2010, Thank you for reaching out to us through our Community Forums! Here is a breakdown of the QuickSign workflow: Open Nitro Pro Open your Selected Document Under the Home Tab, click on the drop down arrow on QuickSign > Create New Signature. 4. In the "Create New Signature" menu, you have 4 separate options for creating your QuickSign signature: Webcam, Handwritten, From File, and Draw. When creating a new QuickSign signature, you also have the option to Password Protect the signature. You can also find more product information in the User Guide available under the Help tab within the Nitro Pro software. I hope this helps! Link to comment Share on other sites More sharing options...
Learn2010 Posted May 17, 2018 Author Report Share Posted May 17, 2018 Thank you very much. I will follow up with this. Link to comment Share on other sites More sharing options...
Learn2010 Posted May 17, 2018 Author Report Share Posted May 17, 2018 The issue is that QuickSign is greyed out. Is there a setting that causes that or is it a version issue? We have Nitro Pro 11.0.3.134. Link to comment Share on other sites More sharing options...
Learn2010 Posted May 18, 2018 Author Report Share Posted May 18, 2018 We went under Preferences and found QuickSign and changed a setting, what I don't know, and it worked one time. On the next document it was greyed out again. So, the question seems to be "What are the correct Preference settings?" Thank you. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 18, 2018 Official Nitronaut Report Share Posted May 18, 2018 Hello @Learn2010, It is most likely a file limitation. You can forward the file to me via a direct message so I can have a look. Thanks! Link to comment Share on other sites More sharing options...
Learn2010 Posted May 18, 2018 Author Report Share Posted May 18, 2018 Thank you. It will be Monday before I can follow up. Link to comment Share on other sites More sharing options...
Learn2010 Posted June 13, 2018 Author Report Share Posted June 13, 2018 I am trying to start a new topic but cannot make a selection in the topic box. What do I need to do? Link to comment Share on other sites More sharing options...
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