Gary Newman Posted May 23, 2018 Report Share Posted May 23, 2018 Have looked all over your website and have seen no mention of Nitro Pro 12 release date. It was advertised (and purchased) in late March with an early May date. What's the latest? 1 Link to comment Share on other sites More sharing options...
Administrators Mario Kevesic Posted May 23, 2018 Administrators Report Share Posted May 23, 2018 @Ginak thanks for posting on our Community Forum! I believe our promotional emails mentioned May with no dates but, regardless, the release date for pre-sale customers is now scheduled for 30th of May. We're almost there! Link to comment Share on other sites More sharing options...
Gary Newman Posted May 23, 2018 Author Report Share Posted May 23, 2018 Why not just say by June 1? Anyway, looking forward to a bug free version 12. 1 Link to comment Share on other sites More sharing options...
Sander Etman Posted May 31, 2018 Report Share Posted May 31, 2018 I find myself in the same position as Ginak. Pre-purchased a Nitro Pro 12 license earlier this year, been waiting since. A few hours ago I finally received an email from Cleverbridge containing a licence key as well as a link to an installer. However it appears that we are not quite there yet: the download link leads nowhere, and the license isn't considered valid when I enter it at https://licenses.gonitro.com/prd/portal. So now I am at a stand still... Could it be that Nitro still needs to update its systems in some way? Link to comment Share on other sites More sharing options...
Felikss Delle Posted May 31, 2018 Report Share Posted May 31, 2018 Hi, I have the same problem like Sander really hope to have solution and support soonest Link to comment Share on other sites More sharing options...
Juicegrower Posted May 31, 2018 Report Share Posted May 31, 2018 I am in the same boat as Sander Etman. No valid link Link to comment Share on other sites More sharing options...
Duane Grahovec Posted May 31, 2018 Report Share Posted May 31, 2018 I also can not down;oad the Nitro 12 from the email sent to me today? Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @Sander Etman @Felikss Delle @Juicegrower @Duane Grahovec, I will send you PMs with the installer links. Apologies for this inconvenience. Cheers, Link to comment Share on other sites More sharing options...
Cliff Posted May 31, 2018 Report Share Posted May 31, 2018 Same problem again. I have tried to follow the install link from the upgrade e-mail you sent, but ended up with a blank page. Link to comment Share on other sites More sharing options...
Edgardo Posted May 31, 2018 Report Share Posted May 31, 2018 same problem, is no working Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @Cliff @Edgardo, I will also send you the installer via PM. Cheers, Link to comment Share on other sites More sharing options...
kdow25 Posted May 31, 2018 Report Share Posted May 31, 2018 I also am not able to download the installer through the emailed link. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @kdow25, Please check your PMs for a message from me with the installer links. Cheers, Link to comment Share on other sites More sharing options...
kdow25 Posted May 31, 2018 Report Share Posted May 31, 2018 5 minutes ago, Laura L. said: Hi @kdow25, Please check your PMs for a message from me with the installer links. Cheers, Thanks Laura. 1 Link to comment Share on other sites More sharing options...
Skyman5 Posted May 31, 2018 Report Share Posted May 31, 2018 Nitro, you need to get your collective act together. How about a valid link. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @Skyman5, Apologies for this inconvenience. I will send you a PM with the installer link. Cheers, Link to comment Share on other sites More sharing options...
jrscott Posted May 31, 2018 Report Share Posted May 31, 2018 I also am not able to download the installer through the emailed link. Link to comment Share on other sites More sharing options...
VFHY1 Posted May 31, 2018 Report Share Posted May 31, 2018 I just received an email to download the copy of Nitro Pro 12 that I preordered and the download link doesn't work. I can't even figure out how to get support for this issue because cleverbridge isn't recognizing the serial number I was sent. Please help. Link to comment Share on other sites More sharing options...
jrscott Posted May 31, 2018 Report Share Posted May 31, 2018 Hello I received one communication From Cleverbridge about the payment for the License for Nitro Pro 12 that was related to the "Nitro Pro 12 Your copy of Nitro Pro 12 will be sent to you directly upon release of the new product in May 2018." link : http://store.gonitro.com/304/pl/131847240-aHza2PaZL4WO2Hd3xWeC-1-2-1 But the link for download do not work and it is impossible find the download for nitro Pro 12. Still not available? Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @jrscott and @VFHY1, I will send you a PM with the installer. Cheers, Link to comment Share on other sites More sharing options...
Abacab Posted May 31, 2018 Report Share Posted May 31, 2018 Hello, any chance I could have a link as well? Link to comment Share on other sites More sharing options...
Sander Etman Posted May 31, 2018 Report Share Posted May 31, 2018 1 hour ago, Laura L. said: Hi @Sander Etman @Felikss Delle @Juicegrower @Duane Grahovec, I will send you PMs with the installer links. Apologies for this inconvenience. Cheers, Thank you Laura. I just installed and activated Nitro Pro 12 without issues. 1 Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 HI @Abacab, I responded to the PM you sent me. Link to comment Share on other sites More sharing options...
Gary Newman Posted May 31, 2018 Author Report Share Posted May 31, 2018 Laura, feel free to send me the download link as well. From the volume of messages, something obviously went wrong in the deployment process. This doesn't give me a lot of confidence, to be frank. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 HI @Ginak, we are really sorry about this and are working on this as we speak. I will send you a PM with the link. Link to comment Share on other sites More sharing options...
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