Ginak 2 Report post Posted May 23, 2018 Have looked all over your website and have seen no mention of Nitro Pro 12 release date. It was advertised (and purchased) in late March with an early May date. What's the latest? 1 Quote Share this post Link to post Share on other sites
Mario K. 0 Report post Posted May 23, 2018 @Ginak thanks for posting on our Community Forum! I believe our promotional emails mentioned May with no dates but, regardless, the release date for pre-sale customers is now scheduled for 30th of May. We're almost there! Quote Share this post Link to post Share on other sites
Ginak 2 Report post Posted May 23, 2018 Why not just say by June 1? Anyway, looking forward to a bug free version 12. 1 Quote Share this post Link to post Share on other sites
Sander Etman 1 Report post Posted May 31, 2018 I find myself in the same position as Ginak. Pre-purchased a Nitro Pro 12 license earlier this year, been waiting since. A few hours ago I finally received an email from Cleverbridge containing a licence key as well as a link to an installer. However it appears that we are not quite there yet: the download link leads nowhere, and the license isn't considered valid when I enter it at https://licenses.gonitro.com/prd/portal. So now I am at a stand still... Could it be that Nitro still needs to update its systems in some way? Quote Share this post Link to post Share on other sites
Felikss Delle 0 Report post Posted May 31, 2018 Hi, I have the same problem like Sander really hope to have solution and support soonest Quote Share this post Link to post Share on other sites
Juicegrower 0 Report post Posted May 31, 2018 I am in the same boat as Sander Etman. No valid link Quote Share this post Link to post Share on other sites
Duane Grahovec 0 Report post Posted May 31, 2018 I also can not down;oad the Nitro 12 from the email sent to me today? Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted May 31, 2018 Hi @Sander Etman @Felikss Delle @Juicegrower @Duane Grahovec, I will send you PMs with the installer links. Apologies for this inconvenience. Cheers, Quote Share this post Link to post Share on other sites
Cliff 0 Report post Posted May 31, 2018 Same problem again. I have tried to follow the install link from the upgrade e-mail you sent, but ended up with a blank page. Quote Share this post Link to post Share on other sites
Edgardo 0 Report post Posted May 31, 2018 same problem, is no working Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted May 31, 2018 Hi @Cliff @Edgardo, I will also send you the installer via PM. Cheers, Quote Share this post Link to post Share on other sites
kdow25 1 Report post Posted May 31, 2018 I also am not able to download the installer through the emailed link. Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted May 31, 2018 Hi @kdow25, Please check your PMs for a message from me with the installer links. Cheers, Quote Share this post Link to post Share on other sites
kdow25 1 Report post Posted May 31, 2018 5 minutes ago, Laura L. said: Hi @kdow25, Please check your PMs for a message from me with the installer links. Cheers, Thanks Laura. 1 Quote Share this post Link to post Share on other sites
Skyman5 0 Report post Posted May 31, 2018 Nitro, you need to get your collective act together. How about a valid link. Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted May 31, 2018 Hi @Skyman5, Apologies for this inconvenience. I will send you a PM with the installer link. Cheers, Quote Share this post Link to post Share on other sites
jrscott 0 Report post Posted May 31, 2018 I also am not able to download the installer through the emailed link. Quote Share this post Link to post Share on other sites
VFHY1 0 Report post Posted May 31, 2018 I just received an email to download the copy of Nitro Pro 12 that I preordered and the download link doesn't work. I can't even figure out how to get support for this issue because cleverbridge isn't recognizing the serial number I was sent. Please help. Quote Share this post Link to post Share on other sites
jrscott 0 Report post Posted May 31, 2018 Hello I received one communication From Cleverbridge about the payment for the License for Nitro Pro 12 that was related to the "Nitro Pro 12 Your copy of Nitro Pro 12 will be sent to you directly upon release of the new product in May 2018." link : http://store.gonitro.com/304/pl/131847240-aHza2PaZL4WO2Hd3xWeC-1-2-1 But the link for download do not work and it is impossible find the download for nitro Pro 12. Still not available? Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted May 31, 2018 Hi @jrscott and @VFHY1, I will send you a PM with the installer. Cheers, Quote Share this post Link to post Share on other sites
Abacab 0 Report post Posted May 31, 2018 Hello, any chance I could have a link as well? Quote Share this post Link to post Share on other sites
Sander Etman 1 Report post Posted May 31, 2018 1 hour ago, Laura L. said: Hi @Sander Etman @Felikss Delle @Juicegrower @Duane Grahovec, I will send you PMs with the installer links. Apologies for this inconvenience. Cheers, Thank you Laura. I just installed and activated Nitro Pro 12 without issues. 1 Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted May 31, 2018 HI @Abacab, I responded to the PM you sent me. Quote Share this post Link to post Share on other sites
Ginak 2 Report post Posted May 31, 2018 Laura, feel free to send me the download link as well. From the volume of messages, something obviously went wrong in the deployment process. This doesn't give me a lot of confidence, to be frank. Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted May 31, 2018 HI @Ginak, we are really sorry about this and are working on this as we speak. I will send you a PM with the link. Quote Share this post Link to post Share on other sites