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Missing Word Menu Bar


Andycambsuk
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Andycambsuk

If I click on the Nitro PDF tab in Office 365 applications, then the menu bar is completely blank?

I've check the add-ins on Office and they're ok. I've repaired and also re-installed Nitro but it makes no difference.

Any ideas?

 

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Andycambsuk

Thanks Steven. I tried this also but it made no difference.

Incidentally, the 'premium' support which I paid for, only came back after three days and I'd chased them with a less than useful suggestion which I could have read myself. The £25.99 has been refunded to me as it was a complete waste of money.

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Mario Kevesic

@Andycambsuk I'm sorry to hear about your experience with our support but I'd like to explain what happened with your support case. You purchased Software Assurance/Premium Support same day but after submitting a support case so that particular case never received Premium Support. I hope that makes sense. 

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