dennismcgraw Posted May 31, 2018 Report Share Posted May 31, 2018 I am having the same problem. I have gone through all the support features. the tools does not recognize my serial number. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @dennismcgraw, Are you having the same issue with the installer link? If so, I can send you a PM with different installers that work. Link to comment Share on other sites More sharing options...
Susan BJ Posted May 31, 2018 Report Share Posted May 31, 2018 My installer does not work either. Link to comment Share on other sites More sharing options...
marke2285 Posted May 31, 2018 Report Share Posted May 31, 2018 Please send the link to me as well when you have a moment. Thanks! Link to comment Share on other sites More sharing options...
William Agar Posted May 31, 2018 Report Share Posted May 31, 2018 Same problem. Purchased two upgrades, got the messages from Cleverbridge but links don't work. Please send me a PM with the correct installers. Thanks Link to comment Share on other sites More sharing options...
dennismcgraw Posted May 31, 2018 Report Share Posted May 31, 2018 Yes, same problem. Link won't open. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @Susan BJ @marke2285 @dagar74 @dennismcgraw, I will send you the installers in a PM. Link to comment Share on other sites More sharing options...
John E Posted May 31, 2018 Report Share Posted May 31, 2018 I need a working link as well. Thanks. Link to comment Share on other sites More sharing options...
Ole Posted May 31, 2018 Report Share Posted May 31, 2018 I would also appreciate receiving a working download link Link to comment Share on other sites More sharing options...
Eduardo Posted May 31, 2018 Report Share Posted May 31, 2018 Please send me the link of nitro pro 12, when I have a moment. Thank you! Link to comment Share on other sites More sharing options...
steve.creacy@gmail.com Posted May 31, 2018 Report Share Posted May 31, 2018 Could I get that link too? Thanks! Link to comment Share on other sites More sharing options...
Uwe Schmidt Posted May 31, 2018 Report Share Posted May 31, 2018 Same problem... Thank you for help Link to comment Share on other sites More sharing options...
MikeL Posted May 31, 2018 Report Share Posted May 31, 2018 I have the same problem -- dead link. (I messaged Laura about this, thanks). Link to comment Share on other sites More sharing options...
Administrators Featured Comment Mario Kevesic Posted May 31, 2018 Administrators Featured Comment Report Share Posted May 31, 2018 Hi everyone, first of all, our apologies for the mistake with the installer link. At Nitro, we're dedicated to helping our customers be as productive as possible, and we know we missed the mark this time. We will be reviewing what happened and we'll ensure mistakes like this never happen again. Our Marketing team is currently working on sending another email with the correct installation links to all pre-sale participants. This email should be sent in a few minutes so please check your inbox. Thank you so much for your patience! Attn: @MikeL @Uwe Schmidt @steve.creacy@gmail.com @Eduardo @Ole @John E Link to comment Share on other sites More sharing options...
Uwe Schmidt Posted June 1, 2018 Report Share Posted June 1, 2018 Thank you, just installed succesfully Link to comment Share on other sites More sharing options...
Tallgirl2u Posted June 4, 2018 Report Share Posted June 4, 2018 I too have been sent a bad link, I thought they were going to send out a new email with the correct link but I have not received one yet. Please send the link. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 4, 2018 Official Nitronaut Report Share Posted June 4, 2018 Hello @Tallgirl2u, Thanks for posting on our community forums! I sent you a PM with Nitro Pro 12 direct links. Cheers! Link to comment Share on other sites More sharing options...
Dawn Posted June 4, 2018 Report Share Posted June 4, 2018 Hello, I also need the new link to download NitroPro 12. Thank you. Link to comment Share on other sites More sharing options...
NitroUser_1 Posted June 4, 2018 Report Share Posted June 4, 2018 can you send me a link? the one in the email from 5/30 does not work. i tried to submit a ticket but it said I didn't have software assurance and it didn't go anywhere. Thanks in advance. Link to comment Share on other sites More sharing options...
NitroJohn Posted June 5, 2018 Report Share Posted June 5, 2018 Hi guys - received my "no-reply" email from Cleverbridge five days ago with my Nitro 12 download link - blank page with no download. Appreciate help. Link to comment Share on other sites More sharing options...
Ggroch Posted June 5, 2018 Report Share Posted June 5, 2018 I also need the correct Nitro 12 installer link. Thank you. Link to comment Share on other sites More sharing options...
Dirk M. Hister Posted June 5, 2018 Report Share Posted June 5, 2018 I have also a bad link to an installer and hope for help! THX Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 5, 2018 Official Nitronaut Report Share Posted June 5, 2018 Hello @Dirk M. Hister @Ggroch @NitroUser_1 @Dawn, Thanks for posting on our community forums! I sent you PM with Nitro Pro 12 direct links. Cheers! Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 5, 2018 Official Nitronaut Report Share Posted June 5, 2018 Hello @NitroJohn, Thanks for posting on our community forums! I sent a PM to ask more information. Thanks! Link to comment Share on other sites More sharing options...
koupton Posted June 5, 2018 Report Share Posted June 5, 2018 I am still waiting for the new link to download version 12. Link to comment Share on other sites More sharing options...
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