Flavio Posted May 31, 2018 Report Share Posted May 31, 2018 Hi, my old laptog died so i deactivate nitro pro license than try download and recativate it on the new laptop but something wrong with installation. New laptop use windos 10 last version. Thanks Link to comment Share on other sites More sharing options...
Power User Laura L. Posted May 31, 2018 Power User Report Share Posted May 31, 2018 Hi @Flavio, Thanks for using the Community Forum to reach out to us. What exactly happens when you try to install Nitro Pro? Please attach a screenshot of any error messages you see. Please also make sure you have downloaded the correct installer which you can get here: https://www.gonitro.com/product/downloads Cheers, Link to comment Share on other sites More sharing options...
Flavio Posted June 4, 2018 Author Report Share Posted June 4, 2018 Hi Laura, thanks for your reply. Here enclose screenshot of the installation error URL . I try to download pior installer version of Nitro pro 11 but no way, same problem. Thanks Flavio On 31/5/2018 at 12:55 PM, Laura L. said: Hi @Flavio, Thanks for using the Community Forum to reach out to us. What exactly happens when you try to install Nitro Pro? Please attach a screenshot of any error messages you see. Please also make sure you have downloaded the correct installer which you can get here: https://www.gonitro.com/product/downloads Cheers, Link to comment Share on other sites More sharing options...
Flavio Posted June 4, 2018 Author Report Share Posted June 4, 2018 Sorry Laura, seems cannot attach PNG file, is it ? hot to show it to you ? Thanks Flavio Link to comment Share on other sites More sharing options...
Power User Laura L. Posted June 5, 2018 Power User Report Share Posted June 5, 2018 Hi @Flavio, You should be able to attach a PNG file. Please send me a PM with the screenshot if it won't work here as a post. Cheers, Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.