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File Not Found when trying to checkout


Jim Bailey
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Jim Bailey

I'm trying to upgrade from 11 to 12. When I enter my serial number and verify eligibility, I click on Proceed to Checkout and get a "file not found" error message. 

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  • 1 month later...
  • Official Nitronaut
Allain Umailin

Hello @Jim Bailey,

Thank you for reaching out to us through our Community Forums and sorry for the delay!

Upon checking your account on our system, I can see you are able to upgrade from Nitro Pro 11 and activate your Nitro Pro 12 last 13th of June.

Do you still need further assistance here?

Thank you very much in advance and I am looking forward to hearing back from you. 

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