Deepak Chawla 0 Report post Posted June 7, 2018 Just got an email stating to download the latest version 12. When clicked it asked to enter serial number to validate, when entered, getting error as: We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue. Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 7, 2018 Hello @Deepak Chawla, Thanks for posting on our community forums! Since you have a Software Assurance, a support ticket was created on your behalf to better assist you. Cheers! Share this post Link to post Share on other sites
