Cope Posted June 7, 2018 Report Share Posted June 7, 2018 Whenever I add a comment or stamp or other annotation to a pdf file, Nitro Pro will assign properties to that comment that will show the Author. It defaults to an incorrect email address. I can go into the annotation properties that show up when I click on the annotation and change the Author. The help file says I can click on "Set as Default" to permanently change this to the new Author. However, I have don this like 30 times over the past few days and IT NEVER WORKS. How can I change the default Author for Annotations. There seems to be no way to do so. Link to comment Share on other sites More sharing options...
orka Posted August 7, 2018 Report Share Posted August 7, 2018 I have the same issue... it is very frustrating. I bought the program fifteen minutes ago and now I have to fight for a refund. I sent a ticket to customer service, and they will not respond because I did not spend an additional $50 for VIP support. Now I have to take it to my credit card company for a refund. Total bush league company support here. Link to comment Share on other sites More sharing options...
Official Nitronaut Aliffer Manenti Posted August 7, 2018 Official Nitronaut Report Share Posted August 7, 2018 Hello @Cope and @orka, Thank you for posting in our Community Forums. The Default Settings are just for the appearance tab. To change the author name and e-mail for every annotation go to File > Preferences > Identity. There you will be able to change the author name, title, organization name, organization unit and e-mail which will then be applied to all annotations. Hope this helps you. Cheers! Link to comment Share on other sites More sharing options...
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