Cope 0 Report post Posted June 7, 2018 Whenever I add a comment or stamp or other annotation to a pdf file, Nitro Pro will assign properties to that comment that will show the Author. It defaults to an incorrect email address. I can go into the annotation properties that show up when I click on the annotation and change the Author. The help file says I can click on "Set as Default" to permanently change this to the new Author. However, I have don this like 30 times over the past few days and IT NEVER WORKS. How can I change the default Author for Annotations. There seems to be no way to do so. Share this post Link to post Share on other sites
orka 0 Report post Posted August 7, 2018 I have the same issue... it is very frustrating. I bought the program fifteen minutes ago and now I have to fight for a refund. I sent a ticket to customer service, and they will not respond because I did not spend an additional $50 for VIP support. Now I have to take it to my credit card company for a refund. Total bush league company support here. Share this post Link to post Share on other sites
Aliffer Manenti 0 Report post Posted August 7, 2018 Hello @Cope and @orka, Thank you for posting in our Community Forums. The Default Settings are just for the appearance tab. To change the author name and e-mail for every annotation go to File > Preferences > Identity. There you will be able to change the author name, title, organization name, organization unit and e-mail which will then be applied to all annotations. Hope this helps you. Cheers! Share this post Link to post Share on other sites
