Jump to content
Cope

Annotation properties Set as Default does not work

Recommended Posts

Cope

Whenever I add a comment or stamp or other annotation to a pdf file, Nitro Pro will assign properties to that comment that will show the Author. It defaults to an incorrect email address. I can go into the annotation properties that show up when I click on the annotation and change the Author. The help file says I can click on "Set as Default" to permanently change this to the new Author. However, I have don this like 30 times over the past few days and IT NEVER WORKS. How can I change the default Author for Annotations. There seems to be no way to do so.

Share this post


Link to post
Share on other sites
orka

I have the same issue... it is very frustrating.  I bought the program fifteen minutes ago and now I have to fight for a refund.  I sent a ticket to customer service, and they will not respond because I did not spend an additional $50 for VIP support. Now I have to take it to my credit card company for a refund. Total bush league company support here. 

Share this post


Link to post
Share on other sites
Aliffer Manenti

Hello @Cope and @orka

Thank you for posting in our Community Forums.

The Default Settings are just for the appearance tab. To change the author name and e-mail for every annotation go to File > Preferences > Identity. There you will be able to change the author name, title, organization name, organization unit and e-mail which will then be applied to all annotations.

Hope this helps you.

 

Cheers!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

By using this site, you agree to our Terms of Use.