eScopeMgr Posted June 7, 2018 Report Share Posted June 7, 2018 In a single order I purchased three Pro 11 licenses in the past with Software Assurance. Just recently, I received a Pro 12 upgrade invitation email with a link to the "check eligibility' processor. I successfully upgraded the 1st serial number to Pro 12 and received a confirmation email. However the second & third S/N's failed the validation check. Is this normal? Is the procedure that I use the 1st Pro 12 license to activate all 3 seats? Or do I need a new S/N for the 2nd and 3rd seats? Please tell me how to proceed. Thank you kindly for your assistance. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 7, 2018 Official Nitronaut Report Share Posted June 7, 2018 Hello @eScopeMgr, Thanks for posting on our community forums! I already responded to the support ticket you submitted. Cheers! Link to comment Share on other sites More sharing options...
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