Crawford Posted June 8, 2018 Report Share Posted June 8, 2018 Not really sure exactly how to explain this but . . Just upgraded to Nitro 12, I have nitro documents on my Desktop display, and before the upgrade they used to show a picture of the content, like i have a world Map and the document on the desktop would actually show the image and a little nitro logo on bottom right corner, now all my Nitro Documents just show a white rectangle with the Nitro Logo, can i change this back somehow ? This wont let me insert an image of desktop showing what i mean Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 8, 2018 Official Nitronaut Report Share Posted June 8, 2018 Hello @Crawford, Thanks for posting on our community forums! I can see you submitted a support ticket and one of my colleagues is already assisting you. Cheers! Link to comment Share on other sites More sharing options...
Crawford Posted July 30, 2018 Author Report Share Posted July 30, 2018 This problem has just come back ? I did indeed contact support but the problem resolved itself before a reply came, so i told them to forget it I did nothing before and it fixed itself, but now back again :) Trying to contact support now again but for some reason wont let me ? Link to comment Share on other sites More sharing options...
Crawford Posted July 30, 2018 Author Report Share Posted July 30, 2018 Do these links work ? 3 Pictures showing what the display looked like before, and exactly as i want it Then after as it was with the white Nitro logo Then now with the big black Nitro Logo Before: https://cloud.gonitro.com/p/099Q3XBo3AIBnCD7wRq0dQ After: https://cloud.gonitro.com/p/zCGRA6-nDxPLcvSfw0pWyg Now: https://cloud.gonitro.com/p/cKY8A1sCbmUH6HQxaXxktA Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted July 30, 2018 Official Nitronaut Report Share Posted July 30, 2018 Hello @Crawford, I trust you're doing great today! I already responded to your support ticket to further assist you. Let us continue communicating through that case. Cheers! Link to comment Share on other sites More sharing options...
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