Crawford 0 Report post Posted June 8, 2018 Not really sure exactly how to explain this but . . Just upgraded to Nitro 12, I have nitro documents on my Desktop display, and before the upgrade they used to show a picture of the content, like i have a world Map and the document on the desktop would actually show the image and a little nitro logo on bottom right corner, now all my Nitro Documents just show a white rectangle with the Nitro Logo, can i change this back somehow ? This wont let me insert an image of desktop showing what i mean Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 8, 2018 Hello @Crawford, Thanks for posting on our community forums! I can see you submitted a support ticket and one of my colleagues is already assisting you. Cheers! Share this post Link to post Share on other sites
Crawford 0 Report post Posted July 30, 2018 This problem has just come back ? I did indeed contact support but the problem resolved itself before a reply came, so i told them to forget it I did nothing before and it fixed itself, but now back again :) Trying to contact support now again but for some reason wont let me ? Share this post Link to post Share on other sites
Crawford 0 Report post Posted July 30, 2018 Do these links work ? 3 Pictures showing what the display looked like before, and exactly as i want it Then after as it was with the white Nitro logo Then now with the big black Nitro Logo Before: https://cloud.gonitro.com/p/099Q3XBo3AIBnCD7wRq0dQ After: https://cloud.gonitro.com/p/zCGRA6-nDxPLcvSfw0pWyg Now: https://cloud.gonitro.com/p/cKY8A1sCbmUH6HQxaXxktA Share this post Link to post Share on other sites
AllainU 0 Report post Posted July 30, 2018 Hello @Crawford, I trust you're doing great today! I already responded to your support ticket to further assist you. Let us continue communicating through that case. Cheers! Share this post Link to post Share on other sites
