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Can't install version 12...

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I can't install version 12.
I get the message below and can't get pass/through it...
I click yes and an uninstalling procedure starts and ends but nothing changes.
I click no and nothing happens
I have tried the cleaning tool etc. but nothing seems to work.
Any ideas?


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Hello @PAHSOL,

Thanks for posting on our community forums!

I sent you a PM with steps to perform.


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