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Cant upgrade


FankC

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I received the notice, email, to upgrade to Nitro 12. Click on the upgrade 12 in the email. I had to my serial number. And I get an error message that you can not validate serial number. What's the Deal?

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Kelvin B. Villarin

Hi @FankC,

Thanks for posting on our Community Forums!

I've made some changes on my end that will let you upgrade successfully. Please try again and let me know how it goes.

Cheers!

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