Neville 0 Report post Posted June 12, 2018 (edited) I have lodged a support case on 1st June and I have had no response. I have paid for upgrade to Nitro 12 and I cannot use it. I am very very upset. My cleverbridge reference number is 1341xxxxx and my serial number is 234600-xxxxxx-xxxxxx. I cannot use the product and I have not received any support as requested. If you cannot respond to a customer I do not want to be one. This has been tremendously frustrating for me and my business. If you do in fact care, then please call me on +61 412 880 609 or email: neville@sdgroupofcompanies.com.au Edited June 13, 2018 by AllainU Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 13, 2018 Hello @Neville, Thanks for posting on our community forums! First of all, we apologize the issue you're experiencing. To better assist you with your concern, I already responded to your support ticket. Cheers! Share this post Link to post Share on other sites
Neville 0 Report post Posted June 13, 2018 Where? I cannot see any response from anyone! Share this post Link to post Share on other sites
AllainU 0 Report post Posted June 13, 2018 Hello @Neville, Thank you for your response. I sent you a PM to properly assist you with your concern. Cheers! Share this post Link to post Share on other sites
